Drivers

WeDrive Australia are professional and experienced drivers who will safely drive you anywhere / anytime in the comfort of your own car.
Your booking card on the WeDrive Australia App provides your driver’s name and photo. Furthermore, he/she will contact you on approach and on arrival.
A culture of caring is ingrained in our business model. We value our people as much as our clients. Our designated drivers are just that - they are designated to you, so never in hurry to move from one job to the next, but striving to complete their assigned task to the best of their ability.

Your can rely on their driving skills and road knowledge as our designated drivers have minimum 5 years Australian driving experience (usually much more), clean insurance and driving records. Our vetting processes ensure our drivers have clear criminal checks.

We value your opinion and welcome your feedback. We share both positive feedback and constructive criticism with all our staff, so that we continue to empower our people and deliver outstanding service with care for our clients.

Please remember to rate your driver at the end of your trip.
If you wish to apply for a driver's position with WeDrive Australia, please fill out the application to become a driver on our Become a Driver webpage.

Please note: There are two driving roles with WeDrive Australia. Designated Drivers (drivers who drive our clients' vehicles) and Co-Drivers (drivers who drive Designated Drivers to and from client locations using their own vehicles).

For Designated Drivers, you must hold a valid Australian State or Territory full car driving licence with minimum 5 years experience in Australia. There are no restrictions for Co-Drivers, however you should have an Australian licence.

All drivers are required to provide us with a copy of their Drivers Licence, Criminal history record, references from previous employers and a comprehensive driving history from relevant authorities (such as Vic Roads in Victoria).

Insurance

• Designated Driver at Fault
WeDrive Australia PTY LTD carries a fully comprehensive Motor Driving Risk Policy. In the unlikely event of a responsible accident our contracted driver, WeDrive Australia Pty Ltd’s insurance will cover the cost of repair to, or replacement of, the customer’s car up to a value of $75,000. In the unlikely event of damage or replacement of a car valued over $75,000, WeDrive Australia Pty Ltd will pay the customer’s insurance policy excess up to the value of $1,500 or pay a reasonable amount for minor damages, direct to an accredited repairer up to $1,500. WeDrive Australia Pty Ltd may involve services of an independent and qualified Motor Loss Assessor in determining such repair costs at its own discretion.

• Third Party at Fault
Claims are made on Client’s insurance policy against the third party. WeDrive Australia Pty Ltd or its drivers will not be liable for any repair/ replacement costs.

• Uninsured Vehicles
WeDrive Australia Pty Ltd or its drivers will not be liable for any repair/ replacement costs.

• Limitations
All journeys and changes to routes must be recorded in WeDrive Booking System and booking acknowledgements are advised to clients (through formal communications channels) in order to be covered by WeDrive Australia Pty Ltd insurance policy.
WeDrive Australia holds a $ 20,000,000 public liability insurance.

Payments & ID

Prices start at $35 and include the first 5 kilometre radius from pick-up point. Please visit www.wedrive.com.au to check the rates specific to your Service Point.

Fare is agreed up front and unlike cabs, no time based charges for waiting in traffic once a journey commences.

We also offer 10 minute grace period before waiting charges are applied.
You can receive an exact trip estimate using our Trip Estimator.
Early bookings may offer generous discounts.
Please note payments made with an Amex card will incur an additional 2% surcharge. There is no surcharge for Visa or Mastercard.
We will treat your contact details with the utmost respect and won't sell, rent or pass it on to any other party. Please check our Privacy Policy.

Conditions of Carriage

CLICK HERE for our full terms and conditions or CLICK HERE for our PRIVACY POLICY
Unlike some transporting services, we don't take scenic routes and fares are agreed upon before departure based on the shortest route between pick-up and destination points. Have a sleep. We'll wake you up on arrival!!! Your car will be there for you on the following day after a good night sleep! Remember, we never charge for heavy traffic waiting time.
Small charges may occur for en-route drop-offs, pick-ups. Please advise us or let your driver know at the start of the journey or at the time of booking if you need to drop friends off.

You can also use our Trip Estimator to calculate exact costs for any stopovers along the way.
You must modify your booking at least 2 hours before your departure time. Please call our office on 1300 WE DRIVE (1300 933 748) during office hours and we will inform the driver of the new time and location. Should you wish to modify your booking vai the WeDrive Australia App, you will need to first cancel your initial booking at least two hours before your initial pickup time and then place a new booking. This decision may result in a different price for your new booking.
Please note, changes may incur delays on busy nights. Late rescheduling, cancellation or waiting fees apply.
You can book anytime via the ASAP booking feature either through the WeDrive app, or WeDrive website. If booking for a later time, you can do so through the WeDrive app, the WeDrive website or by calling 1300 WE DRIVE (1300 933 748) during office hours

Office hours are as follows:
Melbourne & Sydney - Sunday to Thursday 10am to 12:00am and Friday & Saturday 10am to 2am

Perth - Sunday to Thursday 7am to 9pm and Friday & Saturday 7am to 11pm

Brisbane - Sunday to Thursday 9am to 11pm and Friday & Saturday 9am to 1am

Adelaide - Sunday to Thursday 9:30am to 11:30pm and Friday & Saturday 9:30am to 1:30am

Darwin - Sunday to Thursday 8:30am to 10:30pm and Friday & Saturday 8:30am to 12:30pm
Make a booking anytime on our website www.wedrive.com.au or through our WeDrive App and save money.

Alternatively, please call our office on 1300 WE DRIVE (1300 933 748) during office hours and we will organise a booking for you. Please note additional charges may apply for bookings made over the phone.
We can pick you up from anywhere around your Metropolitan Area. However, there is a small surcharge for a pick-up made from a greater distance than 15KM from CBD. Journeys made outside of Metropolitan areas need to either have a pickup or destination point in the Metropolitan area.

Membership & Promotional Offers

To take advantage of our WeDrive Australia Corporate Account facilities, please visit our Corporate Club page or call us on 1300-WEDRIVE (1300933748) during office hours.
To take advantage of the WeDrive Australia VIP Club please visit our VIP Club page or call us on 1300-WEDRIVE (1300933748) during office hours.
Terms & Conditions
Privacy Policy



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